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Kathleen P. Taylor - CEO of Four Seasons Hotels

Kathleen P. Taylor is the present CEO of Four Seasons Hotel. She started her career as a Corporate Counsel and soon became Executive Vice President. Her position kept on improving and in 1999, she was made the President of Four Seasons. After a few years she was made the President and Chief Executive Officer.        

Before she joined here, she worked in the Corporate Securities and Competition Law at Goodmans LLP. She received her higher education in Law from Osgoode Hall Law School. Her Bachelor’s degree was in Political Science, which she attained from the University of Toronto. Later she went to Schulich School of Business to receive another higher degree that is, Master of Business Administration. She was once made the Director of the Royal Bank of Canada. She was also the Chair of its Human Resources Committee and then a member of its Audit Committee.  

Four Seasons is based on personalized services and maintaining relationships. Kathleen fits into this job very well. She knows the best how to maintain and enrich relationships with employees as well as the guests and their investment partners. She believes in making relationships for longer term because it benefits everyone in business. It had been a challenge for her in the beginning to have good terms with everyone but she was determined. She succeeded and the hotel chain is seen to be increasing at a quadrupling rate in the past two decades.  

Under her guidance and planning, the hotels have started expanding more. The current portfolio of Four Seasons includes more than 80 hotels and resorts and now 50 more properties are under development. This large expansion is possible only due to Kathleen’s hard work.

She was a Board member of the Hospital for Sick Children Foundation, Toronto and Chair of its Compensation and Resource Management Committee. She was also involved in The Hospital for Sick Children Research and Learning Tower Capital Campaign, and was an Active Volunteer in Toronto United Way and Chair of Endowment Giving Committee.    

She considers herself not as a manager but as an enabler and a control freak. Her professional moment in life that she still remembers was, when she acquisitioned Regent Hotels and Resorts. Her stepping into Four Seasons Hotels was another big moment of her life. However she also has some personal moments that she cherishes even today, is her cycling experience with her husband and friends, through Morocco and Vietnam.

Kathleen P. Taylor received many awards for her achievements. In 2001, she received Schulich Award for Outstanding Executive Leadership, followed by Hotel and Lodging Association Chairman’s Award in 2003. Award for Business Achievement in 2006 is another prominent award of her career.

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