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  1. How do I post a comment or question on the site?
  2. Can I use your content?
  3. If I disagree with your content what do I do?

 

 

 

 

 

 

 

 

NEWSWIRES

  1. Why am I not receiving the Newswires?
  2. How can I unsubscribe or change my Newswires?
  3. I am receiving duplicate Newswires - how can this be stopped?

TECHNICAL

  1. Cookies

 

 
USING THE SITE

1. How do I post a comment or question on the site?  
You can post a comment or reply to one posted at the end of any news article and/or by clicking here to view all Comments posted. The Have your say section provides HRI subscribers the opportunity to Comment on news items ; participate in topical Debates ; submit and respond to Letters to the Editor ; and participate in topical Polls. Click here if you have a general comment/query for the editors.
Don't forget that you can search for previous comments and questions on the same topic by using our keyword "Search this site" box on the menu bar.

2. Can I use your content?
To obtain permission please send an email to click here and let us know which article you wish to use and for what purpose. 

3. If I disagree with the content what do I do?
If you feel that any of the information presented is misleading or incomplete we certainly want to hear about it. Please send an email to Editor HotelResortInsider.  News items are generally produced by HRI in-house editors, however, please be aware that some of the other content maybe published by us under license from other content publishers or submitted by HRI subscribers. 

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HRI eNEWSLETTER

1. Why am I not receiving the eNewsletter?
Your email address may be misspelt or you may have changed email addresses since registering. Visit your profile and check that it contains the correct address.

There are other possible causes:

  • If your email box is full at the time a Newswire is sent, it may not be delivered to you.
  • Many companies, ISPs and email providers (i.e. Hotmail, Yahoo, AOL, etc.) have a spam filter that intercept your HRI newswires before they reach your inbox. Unfortunately, they often filter out HRI newswires that you specifically subscribed to receive.  To ensure that HRI newswire is not deleted or sent to the "junk" folder please add @hotelresortinsider.com to your list of trusted senders/your address book/contact list (in your email software) and to your ISP/mail service's whitelist.  Click here to add HRI to your email 'Safe List' or Personal Address Book.
  • If your email server is experiencing problems at the time a Newswire is sent, it may not be delivered to you.
  • If you have email problems please please ask your webmaster to investigate. Meanwhile you can go directly to http://www.hotelresortinsider.com/ to view current news stories, as they are posted throughout the day by our editors or we have an archive of past Newswires where you can catch up on any you have missed.

2. How can I unsubscribe or change my eNewsletter?
You can unsubscribe, change and/or add to your subscriptions in the Newswire section of your profile or by clicking the related links at the end of the eNewsletters.  

3. I am receiving duplicate Newswires - how can this be stopped?
You may be registered under more than one email addresses.  Simply click the related unsubscribe link at the end of the eNewsletter. Or, the email address to which the newswire is subscribed to is set to automatically send you and others a copy of the emails received (i.e.  redirected emails).  Check with your email administrator.  If neither of these conditions apply, please forward both copies of the duplicates received to click here informing us of the problem and which email address you wish to still receive the newswires.

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COOKIES
HRI's authentication system places a small text file (a cookie) on your computer. Don't worry it doesn't contain any sensitive information. It does however, allow us to remember who you are so you don't have to login every time you visit the site.

Below simple steps to ensure your computer is setup to allow the use of cookies for all different browsers:

Microsoft Internet Explorer 4.x
Click View, and then click Internet Options.
Select the Advanced tab.
Scroll to the Security section.
Under Cookies, click Always accept cookies.
Click Ok

Microsoft Internet Explorer 5.x
Click Tools, and then click Internet Options.
Select the Security tab.
Click on the Custom Level button
Scroll down to the Cookies field
Select Enable for both entries
Click Ok
Click Ok again

Microsoft Internet Explorer 6.x
Click Tools, and then click Internet Options
Select the Privacy tab
Click on Advanced
Locate the options for Cookies
Set the Allow cookies that are stored on your computer option to enabled
Click on Override Automatic Cookie Handling
Select Enable cookies
Click on Always allow session cookies
Click OK

Netscape 6.x
Start Netscape Navigator 6.x
Use the cookie manager, detailed here: http://wp.netscape.com/browsers/6/safety.html

Netscape Navigator 4.x
Start Netscape Navigator 4.x
On the top menu bar, click Edit
Then click Preferences
Now in the Preferences dialog box, in the left side labeled Category, Click on the Advanced item
On the right side, under Cookies, select "Accept all cookies"
Click OK

Netscape Navigator 3.x
Start Netscape Navigator 3.x
On the top menu bar, click Options
Then click Network Preferences
Click the tab Protocols
Make sure that the checkbox labeled "Accepting a cookie" is Not Checked
Click OK

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AOL 4.0
Start Internet Explorer 4.x
On the top menu bar, click View
Then click Internet Options
Click the Advanced tab
Scroll down to the yellow exclamation icon under Security and select "Always accept cookies"
Click OK
Due to the nature of AOL 4.0, the cookie settings in IE4 also apply to AOL

AOL 3.0
Start the web browser
Choose Pref
Then click Internet Options
Click the Advanced tab
Scroll down to the yellow exclamation icon under Security and select "Always accept cookies"

Opera
Start the web browser
Click on File
Click Preferences
Click on Privacy
Scroll down to "Automatically accept all cookies" and "Accept from any server"
Click OK

Mozilla Firefox
Click Tools, and then click Options.
Select Privacy and then Cookies.
Under Cookies, click "Allow sites to set cookies" or,
Click on "Exceptions"; enter http://www.travelmole.com; click "Allow".
Click OK twice.
Click here to return to the FAQ index.

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